360 DEGREE BUSINESS STRATEGY SPECIALISTS

Throughout my career I have provided hotels, luxury resorts, and world class restaurants and other retail venues around the world with bleeding edge service and operational consulting. Customers include both major corporate and smaller independent operators ranging from 45 to 6000 rooms, respectively 30 to 300 tables. The benefits I bring to my clients include improved operational efficiencies, greater guest satisfaction and strategically increasing the bottom line margins.

I am constantly developing my knowledge of this and related industries so I can continue to enhance my services and provide customers with the best solutions for their businesses. I realise that to be an industry leader businesses need to understand how adapt to the ever changing demands of an increasingly discerning clientele.

My deep roots in the hospitality industry allow me to take an inside-out approach to identifying and if necessary developing a solution that is right for each customer. Through a collaborative process with the department heads of the client organisation, including understanding their needs early on, I can customise a solution to suit the specific needs in a variety of operations no matter how big or small. The consultative framework that I use helps to decrease potential delays in ramp up time, and ensures proper system utility which brings about faster return on investment for the client.