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Paul J. Lange - Blue Ocean Strategist

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Hold your mouse over the following link for a few seconds to view the document or click the link to download the PDF of Negotiation - Sales Training Course Description.

To enquire about booking this Negotiation course, and start building a more effective sales organisation for your business please email training@paullange.com.au

This course is delivered in conjunction with Tony Morris, corporate sales trainer and body language expert.

All courses are able to be delivered internationally, either in your own training facilities or other venue of your choice.

Tony Morris - Corporate Sales Trainer & Body Language Expert
Tony Morris
Corporate Sales Trainer
& Body Language Expert

 

 
 

Negotiation - Course Description

   

Participants:

Duration:
Course preparation:



Preferred prior training:

Sales and Sales Management (advisable so as to enable ongoing coaching of the sales team).
1 day.
Participants must attend with detailed information regarding their largest or strategically most important sales opportunity. This information will be used to develop winning action plans in a totally confidential manner.
Solution Sales and C-Level Selling (selling to executives).

 
  Programme Overview
 
Negotiation is fundamental to any sales situation as well as business in general. The successful outcome of negotiation is critical to profitable revenue growth. Improved negotiation skills ensure increased contract win ratios and incremental revenue at better profit margins.

All too frequently salespeople view the negotiation as part of the ‘end game’ in selling rather than an integral, ongoing aspect of the overall sales cycle. By leaving the negotiation to the last minute salespeople allow themselves to be forced into price discounting rather than agreeing a fair price for value offered. This course is focused on reversing that typical situation.

 
  Course Objectives
 
  • Understand the importance of starting early
  • Understand business drivers, need satisfaction and value
  • Preparation
  • Learn modern, best practise negotiation fundamentals/principles
  • Ensure positive negotiation and results
 
  Course Content
 
Introduction
  • Collaborative partnership approach to negotiation
  • The importance of starting the negotiation early vs. last minute
 
Business drivers, need satisfaction, and value
  • Reminder of compelling need
  • Understanding the true meaning of business value
  • Preparing a value oriented approach to negotiation
 
Preparation
  • Relationships, power and influence
  • Trade-offs and alternatives to the ideal outcome
  • Basic preparation and timeline planning
  • Creating a Value Chart
  • Focusing on 'interest' rather than 'position'
  • BATNA (best alternative to no agreement)
 
The renewal negotiation (face-to-face)
  • Proxemics, table seating arrangements and b ody language in negotiations
  • Active listening
  • Handling provocation
  • Creating a Mutual Interest Chart
  • Aiming high
  • The discount game
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
© 2009 Paul Lange Pty. Ltd.