Hire Anyone. Import Nothing.
The four kinds of business owner, why three of them were manufactured at national scale, and the four-minute test that tells you which one you actually are.
Two jobs in nearly four decades.
I’ve either been creating, growing and exiting businesses or helping others to do the same. The best definition I know for success is to live the life you choose mindfully and consciously.
From the writing
All of the writingThe Gap Between Promise and Delivery
Nothing is catastrophic. Everything is slightly off, and it compounds across a service until the guest leaves unconvinced. Destabilisation is not the absence of effort, it is the absence of architecture.
Hotel or Accommodation: Most Operators Have Already Chosen and Won't Admit It
The positioning is hotel. The rate is hotel. The deck the operators show their investors is hotel. The actual service layer is accommodation with extra furniture.
Indispensable Is Not a Compliment
Being across everything feels like leadership and prices like risk. Why owner dependency is a standards failure before it is ever a valuation problem.
My Way of Being
I get up every morning
to transform how the world works,
to align business and pleasure as mutually inclusive,
so that more people live life and business
on purpose, with passion.
Some of the things I’m personally passionate about, beyond the work.
Be, without thinking.
No judgement of self or others, and no arguing with reality. Most of what we call perception is interpretation. It is what it is.
Spirituality.
Call it God, Allah, spirit, or source; the label makes no difference to me. We each have our own path. This is an insight into mine.
Purpose in action.
The world already holds enough for every person to live well. The shortage is not resources, it is distribution, and giving is how I work on my end of it.
Education, re-imagined.
Even the systems that call themselves future-focused are building for a world that will be gone in 30 years. I’ve imagined something that meets the one that’s coming.
Talks
See the talks- Ownership Is a Tolerance IssueWhy most culture problems are actually standards problems.
- Experience as the Operating SystemTotal QX™ applied to service-led businesses where experience is the asset that compounds.
- The Operator on the BoardWhat a working board director actually contributes.
- When the Board Fails the CompanyA decade of board observation across PE-backed and public-company settings.
- What Are We Passing On?From The Inheritance Manifesto: intergenerational transmission as the most consequential work any society does.
Bookings are by direct enquiry. I do not appear on speaker bureaus.